IT/Helpdesk Fundamentals

135 contact hours
Offered: Fall; Spring
Cost: $2,500 (FREE training, books, and supplies to qualified applicants)

Helpdesk professionals are the backbone of modern organizations, delivering essential support in today’s tech-driven world. This course combines engaging classroom instruction with interactive online learning to equip you with vital skills in customer service, hardware, software, security, and troubleshooting.

By the end of the course, you will be fully prepared to earn your Comp TIA A+ Certification and advance your career in IT support.

Prerequisites

You must be able to pass assessments pertaining to Basic Computer Skills and Windows​

Possible Job Titles

• ​Help Desk Technician
• Technical Support Specialist,
• IT Support Specialist
• Desktop Support Analyst.

View Upcoming IT Helpdesk Fundamentals Classes

How to Apply

 

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