NEW - Helpdesk Fundamentals
Quickly learn to become an IT Helpdesk pro
Course topics include: Customer Service, Hardware, Software, Security, and Troubleshooting.
Each week, students will participate in synchronous and asynchronous learning opportunities related to the content and to aid skill development. Successful students will be ready to complete an A+ Certification.
Call 515-256-4951 for more information
Student Information Guide