Faculty FAQ

​​Where can students get their DMACC Username and Password to login in to DMACC email, Online Classes and Campus Computers?

Students will receive a letter from DMACC with log-in information. This information will also be emailed to each student's external email address and DMACC email address. If a student did not receive a letter or an email, login information is below. Admissions will be sending students two separate letters with their network username and default password. Students should keep this information available. Please note that all official communication from DMACC will go to students' DMACC Webmail addresses. Student's DMACC network usernames and email addresses will be created 1-2 business days after registering for credit classes. Access to registered courses online will not be granted until the day before the class start date. Students can login to the online learning system 15 days prior to the course start date to access an online orientation course to familiarize them with the specific learning system.

To access DMACC Webmail:

  • At the top of the DMACC website click the myDMACC button (or go directly to Webmail).
  • Enter your DMACC username and password.
    • Your username is likely your first initial, middle initial and last name. If more than one person has your initials, you may have a number after your last name.
    • Your password:
      • If you are a first-time student at DMACC, your password for the first time logging in will be the last four digits of your DMACC ID.
      • If you have been into the Webmail system previously, your password will be whatever you set up at that time. If you do not recall your password, you can contact the DMACC Tech Support at 515-965-7300 or email them at techsupport@dmacc.edu to have it reset.
      • DMACC network username lookup
      • Reset your network password

What is an e-Pack and how does it affect my online course?

An ePack is a supplemental electronic information from textbook publishers that can be loaded into your Blackboard course. It is important that you find out right away if there is an e-Pack that you want or need to use in your course. You can do this by contacting your District Chair or Program Chair to find out if there is e-Pack for your course. They should also be able to tell you where (generally found at the textbook publisher's website) to find the e-Pack needed for your course. If you will be using an e-Pack in your course, it is CRUCIAL that this e-Pack be loaded into your course shell in Blackboard BEFORE you do any work on developing. If an e-Pack is loaded AFTER you've added other content, information and design elements to your course shell, the e-Pack will completely wipe-out any of that work you have done.

Our suggestion is that you contact one of the Instructional Designers in Distance Learning for assistance. We can load the ePack into your course and work with you to organize and clean it up for your students to use.

What is the difference between a web-enhanced course, a web-blended course and and an online course?

Online course: A course taught entirely online. Students are not required to come to campus at any point during the semester.

Web-blended course: The course format has at least one of the course credits (15 hours) online and at least one credit in the classroom. The time spent face-to-face is lessened because of the online component of the course.

Web-enhanced course: An instructor uses Blackboard to enhance their fully face-to-face course. Classroom time is not lessened because of the online component. Blackboard is often used to web-enhance a course by posting the syllabus or other documents or to use the grade book feature.

Prior to a semester, instructors will need to determine whether or not they will be using Blackboard to web-enhance their course(s). Once that decision has been made, the course needs to be coded as web-enhanced in Banner. This code will trigger the course to be automatically created in Blackboard when courses are loaded for the upcoming semester. Instructors should contact the person responsible for scheduling in their area to have the course(s) coded correctly. NOTE: Online and web-blended courses are already coded in Banner and therefore will have course shells automatically created.

How are online courses scheduled?

Online course scheduling is similar to face-to-face course scheduling. The difference is that district chairs don't schedule campus based face-to-face courses. All online sections are sent to the district chair of the instructor's content area for approval. If not, the course will not be put on the schedule.

How are instructors assigned to online sections?

  • Full time instructors are given first right of refusal.
  • If two full time instructors want a given section, the Deans/Provosts will work together to determine a solution.
  • Adjunct instructors are given online sections as needed based on student enrollment numbers.

Why do I have to use a common textbook if I teach an online course?

Many disciplines already require a common textbook in their online courses. It is a practice that is very helpful and useful to students, as we combine or add sections in the last weeks leading up to the start of the semester. This reduces students having to exchange textbooks at the last minute. It also provides consistency for online courses, especially for adjuncts.

What is the status of adopting a student readiness tool for an online course?

We are investigating several different strategies for assessing student readiness for an online course. We recognize the need for a solution, however, we need something that works on a large and scale - and that is difficult to find.

As a new instructor, do I have to take the Blackboard training?

Yes, Blackboard training is required before you can use Blackboard. See Blackboard Training Information & Sessions for more information.

Why is there a timeline for teaching an online course? Can't I just start teaching?

There are different timelines that were developed to ensure instructor and content preparedness and to eliminate last minute development of online courses.

What is the timeline?

Eight weeks prior to the start of the term, contact your district chair. Four weeks prior to the start of the term, new instructors must be trained and provided a course shell, and have textbooks ordered. However, please contact Distance Learning to determine the details of your timeline.

What is a Signature course?

It is a course that has been created by a team of faculty and designers using best practices. It's developed to ensure transferability and that competencies are being met.

Where do I get a Signature course shell?

Contact Distance Learning to see if one has been created for your course.

Who makes the Signature courses?

A team of faculty and instructional designers.

Can I create a Signature course?

Contact your district chair to see if there is a need in your content area.

Do I need to use a Signature course​ in my content area?

Yes. The college wants to make the student online experience as consistent as possible for every student. Please contact your district chair for more information.

Who developed the online course evaluation tool?

A team of faculty (along with the HEA) created the questions for student responses and will continue to update those questions as needed.

Why do I need to use this?

  • Student feedback is crucial in the continuous improvement process.
  • This is a requirement for online courses.

What is the required response time to students?

The college expectation is 24 hours during the week and 48 hours on the weekend. A statement regarding response time should be included in your syllabus and the "Your Instructor" area of your course.