Continuous Improvement Initiatives

 

Submit A Proposal 


 

Background Information

DMACC has a long history of using LEAN to streamline and improve experiences for students, faculty and staff. Though there have been many successes, there continues to be a need to expand continuous quality improvement beyond just the LEAN methodology, and to ensure that all key areas of the college are constantly engaged in evaluating and improving processes.

“Improving What We Do” is a process that will provide structure, support and accountability across the college. Identified key areas will be constantly engaged to improve quality in their areas. A newly formed Commission will provide direction and oversight to the process and will ensure all projects align with the College’s strategic plan.

This process will enhance our already existing culture of improvement, provide training and support to all areas of the college, and improve service to students, faculty and staff.

Charge to Commission

The charge to this Commission is: To grow our culture of improvement by enhancing service to students and customers both internally and externally, through assuring all key areas of the college are actively engaged in meaningful quality improvement initiatives.

   Commission Members and Contact Information

Member Name

Key Area

Term

Phone

Email

1.

Joe Seuntjens

Business Office/Student Accounts

Oct 2018

515-964-6319

jmseuntjens@dmacc.edu

2.

Erin Lee

Marketing

Oct 2019

515-964-6486

eelee1@dmacc.edu

3.

Sara Kelly

Distance Learning

Oct 2018

515-964-6494

sekelly@dmacc.edu

4.

Kay Maher

Continuing Education

Oct 2018

515-697-7710

klmaher@dmacc.edu

5.

Jacki Boldt

Department of Business Resources

Oct 2019

515-256-4915

jlboldt@dmacc.edu

6.

Gloria Neppl

Human Resources

Oct 2018

515-964-6372

gjneppl@dmacc.edu

7.

Joe Baxter

Physical Plant

Oct 2018

515-964-6374

jgbaxter@dmacc.edu

8.

Kristin Bode

Student Services

Oct 2019

515-964-6459

kebode@dmacc.edu

9.

Ahmed Agyeman, Vice Chair

Career Advantage/Concurrent Enrollment

Oct 2019

515-287-8711

akonwana-agyeman@dmacc.edu

10.

Nola Hanson

Information Technology

Oct 2019

515-964-6585

njhanson@dmacc.edu

11.

Jerry Burns, Chair

Faculty

Oct 2018

515-964-6504

jlburns@dmacc.edu

12.

Brad Spielman

Metro Campus rep
(Ankeny, Urban, West)

Oct 2018

515-697-7761

blspielman@dmacc.edu

13.

Joel Lundstrom

Rural Campus rep
(Boone, Newton, Carroll)

Oct 2019

712-792-8308

jtlundstrom@dmacc.edu

 

Commission Meeting Minutes

April 17, 2017

February 20, 2017

January 23, 2017

December 14, 2016

November 9, 2016

October 12, 2016

September 20, 2016​


 

Newsletter

May 9, 2017

 

Current Projects

High School Equivalency Diploma (HSED) 
Project Lead(s): Hollie Coon and Ahmed Onwona-Agyeman

Marketing Customer Survey
Project Lead: Todd Jones

Entry Cut Scores for Credit Programs
Projects Lead(s): Megan Patton & Jenny Foster

260E Headcount Visit Process
Project Lead(s): Kim Didier and Ben Voaklander​

1098-T - Gathering Taxpayer Identification Number Info
Project Lead(s): Joe Seuntjens

​DMACC Foundation Scholarship Program
Project Lead(s): Tara Connolly

DMACC Vehicle Chargeback Improvement
Project Leads: Ned Miller and Barb Meeker

Electronic Hiring Process 
Project Lead(s): Jim Casey

Enhanced Academic Advising 
Project Lead(s): Wade Robinson

Faculty Liaison 
Project Lead(s): Mark Steffen

Federal Work Study
Project Lead: Ean Freels

High School Degree Tracker 
Project Lead(s): Michael Lentsch and Randy Gabriel

​​Improving Efficiency of Inter-campus Department Meetings 
Project Lead(s): Tony Paustian and Andrew Neuendorf

Information Security Policy 
Project Lead(s): Joe Lane and Shon Miles

​Inquiry Tracking 
Project Lead(s): Joel Lundstrom

​Iowa Law and Sanitation Online Class 
Project Lead(s): Jill Whitson and Curt Buhr

​Professional Growth of DMACC Faculty 
Project Lead(s): Jim Casey and Anna Conway

Returning to Learning Information Sessions
Project Lead(s): Robert Nalean and Jean Ostrander


 

Important Dates

Monday, June 19, 2017 at 1:00 p.m. – Continuous Improvement Commission Meeting

Monday, April 17 2017, at 1:00 p.m. – Continuous Improvement Commission Meeting  

Monday, February 20, 2017 at 1:00 p.m. - Continuous Improvement Commission meeting

Monday, January 23, 2017 at 1:00 p.m. - Continuous Improvement Commission meeting

Friday, September 30 – Deadline for project proposals from all Key Areas 

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