Early Alert Referral Process

The Early Alert Referral electronic form is a mechanism by which any DMACC employee may refer a student to various DMACC student services professional. Reasons for referral may include:    

  • Student has shared concerns related to academic/career indecision
  • Student displays under-developed study and time management skills and/or is lacking essential skills for coursework
  • Student seems to have personal or medical challenges affecting their performance
  • Student is having financial difficulties
  • Student is failing to consistently submit classwork and/or demonstrates lack of preparation
  • Student has missed consecutive classes and/or has displayed habitual tardiness
  • Student would benefit from tutoring and/or academic support from the Academic Achievement Center
  • Student has another advising and/or counseling need

Whenever possible, faculty/staff are expected to address individual concerns with students in private prior to making an Early Alert Advising/Counseling Referral. Notation of this discussion, feedback and attempted strategies are documented by the faculty/staff on the referral form. (Please note: This is not the mechanism used to report "failure to attend" to the Registrar's Office.)

The Early Alert Referral system will continue to be available during the transition to primarily online learning. 

Please consider the following:
•  As is always the case and whenever appropriate, faculty and staff should attempt to communicate concerns directly with the student prior to referring a student to another staff member via Early Alert.
•  If a student is in need of technical support, encourage them to complete a Tech Support Request.
•  If a student is struggling with Blackboard, consider sharing the following Blackboard tutorial videos.
•  If you have any questions regarding Part of Term NA/QA or grade reporting, please contact the Registrar’s Office or your supervisor..​


early alert referall form 

Reminder: Positive or Presumed Positive Case Protocol

DMACC has developed a Presumed or Positive Case Protocol that includes a step-by-step review of employee responsibilities.​​ In the instance of a reported exposure ​or COVID-19​ case on campus​, faculty should follow the ​Faculty Flowchart for Stude​nts​ using the resources provided in the Faculty Resource Documents.​

Referrals must be submitted electronically and will be promptly assigned to the appropriate student services staff member who will provide direct outreach to the student by phone and email.

Student services staff members who receive referrals will update faculty/staff as to the result of the outreach whenever possible and when the interaction relates specifically to the faculty/staff's legitimate educational interest, as defined by the Family Educational Rights and Privacy Act. Counselors (professionally bound by the American Counseling Association Code of Ethics, Section A.6.b. Confidentiality and Advocacy) will treat all counseling interactions with the student in a confidential manner. When further communication with the referring party regarding counseling intervention is deemed necessary, counselors must obtain client consent.

A list of academic advisors, counselors, locations, and program assignments are available to all deans, directors, and faculty/staff for use in the referral process. Use of the Early Alert Advising/Counseling Referral Form does not preclude in-person referrals or those of an urgent nature.

Do you have questions about the process? Please contact Bobby Nalean at rjnalean@dmacc.edu