Counseling FAQs

I don't get along with my instructor. What can I do?

It's always a good idea to keep the lines of communication open. Start by making an appointment with your instructor to address your concerns. If your concerns are not resolved, you may wish to schedule an appointment with a Counselor, who will further assist you.

I'm failing a class and want to drop, but I need to remain full-time in order to have insurance. What can I do?

Before you decide to drop a class, be certain you have accessed all of the resources available to you. Assistance is available in the Academic Achievement Center, and free tutoring is available. Often, a counselor can assist you in sorting out your options.

What if my parents find out I'm seeing a counselor?

Your decision to see a counselor is completely private. (See our Confidentiality Policy). Counselor records are not included with any other college records, and cannot be released without your permission or a court order.

How many classes can I miss?

Most instructors have their own policies regarding attendance. It's a good idea to review your course syllabi for attendance information. If you must miss, you may wish to call your instructor or e-mail in order to keep up with missed assignments.

I'm having transportation problems and can't make it to campus. What are my options?

Access to most DMACC campuses almost always requires a car or a reliable ride. In the Des Moines and Ankeny areas, public transit is available. If you need a ride, a DMACC counselor can assist you in advertising on the Student Activities bulletin boards.

I've missed a lot of classes, but I just can't seem to get up in the morning.

You are encouraged to see a DMACC Counselor as soon as possible. Your counselor will help you determine if you have a time management problem or perhaps need further evaluation for a medical problem or possible depression.

I need to work full-time. How many classes should I take?

Students needing to work full-time should generally start out with only 1 or 2 classes. You may find that you can handle more as you learn how to manage your time. Plan for every 3-credit class to spend 6 hours of homework time per week. A counselor or advisor can help you with this decision.

I don't have any idea what I want to do for a career. Can you help me?

Counselors can help you through individual career counseling, career inventories, guided research in the Career Resource and Transfer Center, or by recommending a Career Planning class. You may wish to make an appointment with a Counselor to begin to look at your options.

I'm having health problems and can't attend. What are my options?

A counselor can help you explore whether withdrawing, auditing, or taking Incompletes may be of benefit to you. You may also wish to visit with a Financial Aid Advisor.

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