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Coronavirus (COVID-19) Information
An Update from Student Services
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DMACC has moved to online delivery of Face-to-Face credit classes. Please work directly with your instructor to discuss any potential barriers.
If you need internet access:
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List of internet providers by zip code. Some providers are offering specials during this time.
- Those in the Mediacom Coverage area can sign up for all waived installation fee and free 60 day internet service.
More info.
DMACC Student Services are available during this time:
- Staff are available to assist students and faculty via email at admissions@dmacc.edu.
- The institution has taken steps to temporarily waive several admissions requirements for some programs. If you have questions about which requirements you may still need to complete or where you are in the application process, please contact the Admissions Processors via email.
- For more information, please visit the Admissions website.
If you do not hear back from your Advisor in one business day, please email Wade Robinson, Director of Student Development, at
wrobinson4@dmacc.edu.
Summer Course Material Purchases
DMACC bookstores are currently closed so on-site shopping and pickup will not be available at this time. All purchases of summer course materials must be made online through the bookstore website and your order will be shipped to you. DMACC bookstores are currently closed so on-site shopping and pickup will not be available at this time. Please send an email to dpollock@follett.com for assistance.
Due to the continued health concerns surrounding the spread of COVID-19, the DMACC Campus Health Office is available to assist students via phone and e-mail. While you won't be able to visit us in person during this time, there will be no interruptions of our normal services, and students will still be able to receive information from Campus Health Services. Please find information at the following web page:
https://www.dmacc.edu/campushealth/Pages/welcome.aspx
If you do not hear back within one business day, please email Wade Robinson, Director of Student Development, at wrobinson4@dmacc.edu.
If you do not hear back from your Advisor in one business day, please email Wade Robinson, Director of Student Development, at
wrobinson4@dmacc.edu.
- Career Center staff are available to meet with students/alums by appointment for assistance with: career coaching, resume/cover letter writing, mock interviews, and job/internship search assistance. Appointments can be scheduled through the calendar links provided on our website (www.dmacc.edu/careercenter).
Appointments are available in the following formats: over the phone, or online through Skype. When making your appointment, please indicate your preferred format.
Career Center staff are available to assist students/alums, faculty/staff, and employers with inquiries through our office phone line (515-964-6463) and shared email account (careers@dmacc.edu).
We will continue to monitor DMACC’s College Central Network website (www.collegecentral.com/dmacc) during regular office hours to review/approve employer registrations, postings, and student/alumni resumes.
Career Center office hours remain the same: Monday-Friday, 8:00 a.m. to 4:30 p.m. We look forward to assisting you!
Des Moines Area Community College currently offers Non-Credit English Language Learner (ELL) courses through online delivery only.
Due to some unavoidable restrictions, the college will not be accepting any new students nor conducting any new or makeup placement testing at this time.
For those students who have previously tested or registered for ELL, you will be contacted via telephone from a DMACC representative for further instructions.
To learn more information on Non Credit ELL, please contact one of the following DMACC Consultants:
Please contact us with any questions or concerns via email at finaid@dmacc.edu. If you would like to contact a Financial Aid Advisor or the Veterans Services Coordinator, please visit the Financial Aid Contacts page for contact information. Appointments can be scheduled via Skype or Zoom. https://www.dmacc.edu/fin_aid/Pages/finoffice.aspx
The Financial Aid Office hours of operation are Monday – Friday, 7:30 a.m. – 4:30 p.m.
Need FAFSA completion help?
If you would like assistance completing a FAFSA, contact the Iowa College Access Network. ICAN will continue to offer services via phone and virtual appointment utilizing Zoom technology, Monday-Thursday, 8 am – 4:30 pm. To connect with ICAN call 877-272-4692 or visit www.icansucceed.org/apt to schedule a virtual appointment.
Please visit the following website for more DMACC updates and resources related to the Coronavirus -
https://www.dmacc.edu/coronavirus/Pages/welcome.aspx
Des Moines Area Community College currently offers High School Equivalency Test (HiSET) courses through online delivery only.
Due to some unavoidable restrictions, the college will not be accepting any new students nor conducting any new or makeup placement testing at this time.
For students who have previously registered for HiSET, please contact Geneva Staton, gmstaton@dmacc.edu or 515-697-7815
- Our Enrollment Advisors and Recruitment Specialist are available to help prospective students and families by phone, email, and Skype.
- Our entire Recruitment team is working to maintain and foster relationships with partners across the DMACC district by implementing creative recruitment strategies to keep the health and wellbeing of our staff and visitors in mind.
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To contact the Recruiters and Enrollment Advisors, email campustours@dmacc.edu.
- Staff are available to assist students and faculty via email at registration@dmacc.edu. Please use your DMACC email when requesting any enrollment changes via email.
- Before adding or dropping classes, it’s a good idea to reach out to your Academic Advisor and review enrollment deadlines.
- If a student needs to withdraw, the withdrawal process can be done online or via phone prior to the last day to withdraw for each part of term.
- Current students can log in to their myDMACC student portal and select the Web Info System tab for self-service enrollment changes.
- Faculty or staff who have questions regarding student enrollment, may email Registration at registration@dmacc.edu.
The Student Accounts office will continue to offer full services and assistance by emailing mybill@dmacc.edu. Students can also access services by logging into their MyDMACC account online. Instructions for online payments and services can be found through the links on the left side of the page.
SAC events, campus tabling, and community events hosted by DMACC have been cancelled or postponed.
Due to the continued health concerns surrounding the spread of COVID -19, the Judicial Office is operating remotely off campus. Should you have questions or concerns, please contact Debbie McKittrick at dkmckittrick@dmacc.edu or by calling 515-964-6574 and leaving a message. In your email or voice message, please leave your name, telephone number, and a brief summary of what you would like to have addressed. This will allow for the access and review of pertinent files or reports prior to a return call to you.
The hours of operation will continue to be:
Monday–Friday: 8:00 a.m. - 4:30 p.m.
- We are offering virtual orientation options for all students at all DMACC locations
- Orientation staff are available to assist students via phone, email, Skype.
For more information, visit the DMACC Student Orientation website.
All DMACC Testing Centers are closed until further notice.
The DMACC Veterans Services Office has been in continuous communication with the State Approving Agency and Veterans Affairs representatives regarding COVID-19. As more details are provided by the Department of Veterans Affairs we will update the information provided here as well as reach out to any students who may be affected.
At this time, the VA is making no changes to how VA education benefits are being administered. School Certifying Officials have been instructed not to make any adjustments to enrollment certifications for changes of mode of delivery (going all online) in response to COVID-19. While there are current VA policies, guidelines and procedures that outline how VA education benefits are to be paid, Congress is currently working on legislation that, if enacted, will alleviate the impact to recipients for a switch to pursuit solely through distance learning.
As our DMACC community transitions to an online format, please continue to email or call if you have questions. This office can be reached at Dlenright2@dmacc.edu, or call Don Enright, 515-964-6278 if you have questions.
