Early Alert Referral Process

​​​​​​​​​​​​​​​​​​​The Early Alert Referral electronic form is a mechanism by which any DMACC employee may refer a student to various DMACC student services professional. Reasons for referral may include:    

  • Has shared concerns related to career indecision and/or employment
  • Displays under-developed study and time management skills and/or is lacking essential skills for coursework
  • Seems to have personal, medical, or financial challenges affecting their performance
  • Has shared concerns related to the financial aid process
  • Is failing to consistently submit classwork and/or demonstrates lack of preparation
  • Would benefit from academic support such as the Academic Achievement Center, Tutoring, Adult Literacy, or English Language Learning
  • Has another counseling need

​Please consider the following:

•  Whenever appropriate, faculty and staff should attempt to communicate concerns directly with the student prior to referring a student to another staff member via Early Alert.
•  If a student is in need of technical support, encourage them to complete a Tech Support Request.
•  If a student is struggling with Blackboard, consider sharing the following Blackboard tutorial videos.
•  If you have any questions regarding Part of Term NA/QA or grade reporting, please contact the Registrar’s Office or your supervisor.
•  We have created an updated set of instructions​​ on how to submit a referral.


early alert referall form 

Referrals must be submitted electronically and will be promptly assigned to the appropriate student services staff member who will provide direct outreach to the student by phone and email.

Student services staff members who receive referrals will update faculty/staff as to the result of the outreach whenever possible and when the interaction relates specifically to the faculty/staff's legitimate educational interest, as defined by the Family Educational Rights and Privacy Act. Counselors (professionally bound by the American Counseling Association Code of Ethics, Section A.6.b. Confidentiality and Advocacy) will treat all counseling interactions with the student in a confidential manner. When further communication with the referring party regarding counseling intervention is deemed necessary, counselors must obtain client consent.

A list of academic advisors, counselors, locations, and program assignments are available to all deans, directors, and faculty/staff for use in the referral process. Use of the Early Alert Advising/Counseling Referral Form does not preclude in-person referrals or those of an urgent nature.

​If you encounter any issues when submitting a referral, please email earlyalert@dmacc.edu​. Please include the student’s name and ID along with course information (if applicable) and an explanation of the reason/s for your referral.

Do you have questions about the process? Please contact Bobby Nalean at rjnalean@dmacc.edu. ​